Delivery Information
Made Just for You
All of our products are custom-made. Orders are processed within 2 to 4 business days, Monday to Friday, after you receive your order confirmation email. Processing time may vary slightly depending on the product selected. Please check the individual product page for the most up-to-date delivery times.
Your Proof, Your Approval
Within 24 hours of placing your order, we’ll email you a digital proof of your artwork. Please review and approve it as soon as you can. We won’t start printing until you approve the proof.
All quoted delivery times are based on prompt approval. If we don’t hear back within 48 hours, we’ll automatically approve the proof and move your order into production. Once your order has shipped, you’ll receive a confirmation email with tracking details.
Delivery Information
UK Shipping
We offer tracked shipping throughout the UK. Orders are printed and dispatched locally. Delivery times begin once your order has been processed and proofed. Most UK orders arrive within 2 to 5 business days after production.
USA Shipping
For customers in the United States, we ship using trusted carriers from our US-based production partners. Delivery usually takes 3 to 7 business days after your order has been processed and approved. All shipments are tracked.
EU Shipping
We print and ship from within the EU, so there are no customs delays or duties for most European countries. Delivery typically takes 3 to 7 business days after processing. Times may vary slightly by country.
International Shipping
We also ship to select international countries outside the UK, EU, and USA. Costs are calculated at checkout. International orders may be subject to customs or import duties, which are the responsibility of the customer. Delivery times vary by destination but generally range from 7 to 14 business days.
Order Tracking
As soon as your order ships, you’ll receive an email with tracking information so you can follow its journey to your door.
Shipping Carriers
We work with trusted global couriers including Royal Mail, FedEx, USPS, UPS and DHL. We select the best option based on your location to ensure reliable and timely delivery.
Shipping Address Accuracy
Please double-check your shipping address at checkout. We can’t take responsibility for delayed or lost deliveries due to incorrect address information.
Lost or Damaged Packages
If your order is lost or arrives damaged, please reach out to us at support@sentimentalprints.com within 7 days of the expected delivery date. We’ll do everything we can to make it right.
Need Help?
We’re always here for you. If you have any questions about shipping, delivery times, or your order status, please email us at support@sentimentalprints.com.